Re: QC 35-I is Turning On By Itself
Anybody can comment on whether the version II has exhibited the same issue again or is this now actually been fixed?
I bought two of these headphones at the same time about three years ago. My wife was using her quite consistently while I used it exclusively only when flying - so maybe a couple times a year - up until a couple months ago when I started to using it daily. Sure enough my wife's headphones started having this issue and I attempted the 'fix' I cleaned the contacts and that didn't work so I went to the more aggressive fix to open the switch. Unfortunately I wasn't careful and the parts took flight. I was able to recover the switch and cover, but not the spring.
I got lucky and they offered to replace my headphones for free on my very first call. I thought once they found I tampered with the headphones they wouldn't allow it. In the end they sent the replacement and haven't heard back.
Fast forward to a few weeks later. Sure enough now MY headphones started powering on by themselves. This time I tried calling bose and they only offered the exchange for $209. I just took apart my power switch on my headphones today this time being more careful and while I will see if that fixes the problem, the switch when turning on and off is definitely pretty stiff and requires quite a bit of force. Perhaps that will prevent the unwanted turning on though.
I like many others are hesitant to shell out more money if they can't be bothered to take responsibility for a defective power switch.