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Jul 12, 2020

QC35 broken power switch

I love my birthday gift QC35.  The best birthday present i have ever received.

 

Found out last weekend that the button is broken.  It can be slided to the right but the power wont turn on.  The button seems loose.

 

I got the gift in 2016 so the warranty is expired.  Searched thru the forum and noticed that it is not uncommon.  Please may i know what option do i have? I would love to be able to use my bose headphone ASAP.  Many thanks in advance.

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Jul 20, 2020

Re: QC 35 broken power switch

I also have problem with the power switch. My problem is turn off is not working anymore.

I am in Hong Kong and I called Bose here. They said that repairing service is not available for QC 35 which is out of warranty (mine is also a 2016 device). They offer me to trade in QC 35 with a QC 35 II at a price of Hong Kong Dollar 2050 (about US dollar 265). I don't understand why repairing is not offered, for me that is ridiculous but I don't waste time to negotiate. Now my priority option is to get a W H 1000 X M 3 which cost is similar to the QC 35 II trade in price.