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May 19, 2020

QUietComfort15 suddenly stopped working

I have had the Bose Quiet Comfort 15 headphones for years now, and love them. I have had no issues but they suddenly started making a loud clicking sound today. I checked the cable, i replaced the battery. What could this be? Please help. 

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Re: QUietComfort15 suddenly stopped working

Hi SSoderstrom, 

 

Thanks for reaching out. I am sorry to hear that your QuietComfort 15 headphones are no longer working. 

 

As you have attempted the troubleshooting in which we would suggest, please contact your local product support team for further assistance. You can reach out to your local support team via clicking this link and selecting your region, this will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country. Do note, if you are going through Facebook or Twitter, our agents cannot process any out of warranty payment transactions.

 

Thank you.

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