Back in November 2019, I purchased the Bose Quietcomfort 35 II headphones in the official Russian Bose store. In March 2021, the right speaker started cutting out: it appears a wire has detached somewhere and there is a loose connection. There have been no mechanical impacts (shocks, falls, etc.) to cause this issue either, they have always been used with care.
When I contacted the official Russian Bose service center looking to have them fixed, they replied that this model cannot be repaired as the manufacturer had not arranged for this model to be repairable.
Therefore, I kindly ask you to confirm whether there is no possibility to repair a pair of $300 headphones, a recent model only used for 1.5 years — is it possible to have them fixed? If not, do all the models in Bose lineup come with such dreary and prospectless post-warranty lives or is there something more reliable out there?
I am looking forward to hearing from you soon.