Re: Headphones power on automatically
Bose QC35 II serial 2
Firmware Version 4.5.2
App Version 14.0
What devices were you using that were affected and what version are they on
(Samsung Galaxy S20 and Samsung Galaxy S10.)
Detailed description of the issue and steps to reproduce
My head phone Bose QC35II Always is blutooth Light white on, even when it's off. This problem causes the battery to discharge very fast. Please help me, I've tried everything.
What environment do you experience the issue in?
All the time, The white light bluetooth indication is on continuously.
When did you start to experience the issue? Did it work correctly previously?
The problem started two weeks ago, before it worked correctly
Any troubleshooting steps you took