I got in contact with bose support over the phone about a replacement headphone. I didnt get any confirmation email, but on the bose site that the new set was "in process" for about 3 days. Then i checked yesterday which would be the 4th day and it read "Complete". I still don't have the headphone.. can anyone clear this up for me?
Thanks for posting and reaching out to the community for support. Sorry to hear that you are having some issues with a replacement order.
This isn't something we can assist with via the community as we are unable to take customer information. If you could please reach out to your regional support team via this link here, they will be able to clear this up for you.
I'm sorry that this isn't something our team can personally assist with.
Feel more. Do more. Be more. Come check out my profile here. New to the community? Check out the Getting Started board. Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply. If you see a post you like, make sure to give it a thumbs up!