Right ear stopped working QC25
I have a QC 25 Acoustic Noise Cancelling headphones that I bought some time ago which I light use. Yesterday I noticed that the audio of the right ear cut intermittently.
I also notinced that if I tap slightly on the right side the audio will come back.
I went to a store and the person informed me that my headphone was out of warranty and they dont do repairs then they tried to sell me another model at discounted price if I traded mines, which I cant because I honestly dont have that kind of money.
so far this is the troubleshooting steps I have done.
- I exchagned the audio cable with a brand new one
- I replaced the battery with a new one
- I have tried using in multiple other devices (windows machines, macOS, mobile Phones etc) with the new and old audio cord
I suspect that based that it works when I tap on it lightly that there is either a loose solder joint or one of the wires are broken on the inside.
The whole reason I bought these headphones is because I have a medical condition and I cannot work without them. could some PLEASE PLEASE PLEASE help me get my headphones repaired.