While using the audio with my laptop, I notice that, once every 10-15 minutes, I'll constantly hear the other person on the call sounding like a robot. It gets very annoying and lasts for a good 20-30 seconds. I have to constantly tell the other person, "Hold up. My headphone is acting up.". It's extremely intermittent and very random.
I have the Bose QuietComfort 35 II paired with a MacBook Pro (15-inch, 2017 edition) w/ TouchBar, running macOS Catalina version 10.15.5.
I have already tried to debug Bluetooth on my MacBook but so far I haven't been successful with figuring out a solution to this problem. I also thought about just buying another pair, but then I quickly realized how expensive these were and changed my mind.
On my MacBook, I only have a bluetooth mouser and keyboard connected and haven't had any issues when using my Apple AirPods Pro instead of my Bose headphones.
Is there any way that I could "reset" my headphones by chance? Any other suggestions on how I could go about troubleshooting and/or even fixing this problem?