Samsung TV says the 700 headpohne is connected and chosen as sound output. However, there is no soun
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Bose product name: 700 headphone
Firmware Version: Latest
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.): Samsung TV
Detailed description of the issue and steps to reproduce
Before the firmware update, I was able to connect it to my Samsung TV and had sound. After the firmware update, although the TV shows that it is connected to the 700 and the 700 is selected as the sound output, there is no sound from the headphone even I increased the volumn to max. What shall I do?