Jan 10, 2019
Thanks for contributing to this thread. We appreciate everyone's patience. I just wanted to jump in here and remind everyone that as we have information to share we will share it here in the community!
Tony G - Community Support
Feb 4, 2019
The earbuds have the same issue while taking a call on iPhone on one of them works. If I m listening to music or any other app, bith of them work. This is really an issue.
Thanks for posting.
Blairsouthcott13 - we do not currently have an update to share with the community but I will be following this up with our engineering team to see if there is anything we can share.
Three_Bose - The earbuds on the SoundSport Frees are designed to only use the right earbud while on phone calls so as long as you are getting stereo when listening to music they are working as intended.
All the best.
Keith - Community Support -
Mar 30, 2019
Any update about the problem? I bought the Bose soundsport free two weeks ago to use it with my apple watch 2 while running without having to carry the phone and found that is not working reliable.
The issue your experiencing is due to how the apple watch is seeing our earphones. It believes that our earphones are a Bluetooth headset and as such will only play through one ear. We are actively looking into a solution and will update everybody when we have a resolution. Thank you.
Brandon_C - Community Support
Jan 13, 2019
Apr 1, 2019
I have exact the same problem. With iphone all is good, but if I want to switch for the Apple Watch, the left bud is not playing. 😞