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Registered since

Dec 23, 2019

Speaker quality when using cords

When I put the cord into my MacBook Air to listen to a recording on my Mac the sound is distorted and does not come up to full volume. Brand new Quietcomfort 35 headphones. 


Is the cord bad?? Suggestions?? 


Re: Speaker quality when using cords

Hi MrsT, 


Thank you for your post and welcome to Community!


I'm sorry to hear of the issue you are experiencing with your QC35 audio cable. 


Do you experience the same issue when your system is connected via Bluetooth?


I look forward to hearing from you! 




Jessie O - Community Support 

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