Thank you Bose
After a couple of years of hours of daily use, the earpads on my Bose 700's had become worn. I had no technical expertise in what to do about this, except, I figured I'd have to throw them out. I was able to google 'bose 700 earpads', buy a replacement pair, and install them myself in 3 minutes with the help of a youtube instructional video (they clipped right off with leverage from a butter knife, and the new pair clipped right in).
With a culture these days of companies not making it easy to repair their products, Bose deserves huge credit for not just making exceptional products, but for the forethought about UX 2 years down the track. Fantastic to see.
Thank you, Bose!