These Headphones Are Utter Garbage (NC 700)
There is currently no fix for these headphones. They will not pair to the bose music app. After trying over 100 times every which way possible, then spending 3 hours on the phone with Bose support going round and round in circles with multiple different departments, their top tier support's solution was, "Why don't you just return them? Nobody is forcing you to keep them". Bose seems to think that because the phone still pairs to your phone (not through the mobile app), that things are just fine. No, they are not. These are marketed as being able to pair to up to 2 devices at a time and to be able to switch between them. They are also marketed as being able to adjust the level of noise cancelling. Can't do that either. So Bose, no, these are not working and the lack of care or attention by you is astonishing. Their top tier support also stated that if they get enough complaints, that will determine how quickly their engineering department will get on this issue. $400 headphones. I repeat, this is what you get for $400 headphones.