Jul 9, 2020
Sep 14, 2018
Are you referring to the Bluetooth options on your Windows 10 machine? Have you tried resetting your computer? Do you not have any options to connect devices through Bluetooth?
Aug 11, 2020
I had the same problem. Windows recognized the Bluetooth device but no sound came out of the headphones. I called Bose tech support, who told me the headphones only work with mobile devices, not PCs. It was disappointing, but I then noticed that the video on the Bose website showed a Windows screen set up! So I removed the device from Windows, followed the instructions on the Bose video (don't select the device that begins with "LE"), rebooted my computer, and everything works perfectly!
Thank you for reaching out and welcome!
I'm sorry to hear of the issues you are experiencing with your NC700 headphones not turning on. Please take a look at this thread HERE for assistance with this. If you are still experiencing issues with Windows 10 once the headphones power on, please follow the instructions in this thread.
If there is anything else we can do, please reach out to us again!
Aug 26, 2020
To add to this.
My destop computer woudn't see the headphone. Hey, i guess my bluetooth adapter is to old for this ?
Tried my laptop, work no problems.
Got a new adapter. Ah I see someting now. still no dice.
I followed some advice there, and cut bluetooth from the phone. Yep ! that work. Try to connect the phone again, while the headset is still connected the sound is sloppy. My guess is that some adapters handle multipoint badly.
I am facing a similar issue with my Bose NC 700 not working properly in Windows 10 (only Stereo mode not hands free) and I followed the instruction you posted:
o reboot your headset:
Now the headphones won't do anything. They will not turn on, if I plug the charger nothing happens either (no light indicating charging).
I fixed it somehow by redoing the reboot sequence a couple of times. Now Windows recognizes both modes instead of only the stereo one..