Voice prompts are painfully loud and cannot be turned down. People have been reporting this for two years and you aren't addressing it in any meaningful way.
Thank you for your post and welcome to the Bose Community.
I am sorry to hear that you feel this way regarding voice prompts.
Which product are you using? I will be happy to pass along your feedback to our development team for consideration once I know this information.
I look forward to your response.
Charlotte G - Community Support