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Dec 13, 2019

interrupted sound between mac and headphones

I'm having interrupted and robotic sound in my QC35 and in my Soundsport headphones when playing any kind of video/music from my Macbook Pro. Any suggestions? 


Re: interrupted sound between mac and headphones

Hello Anuarjose, 


Thank you for reaching out via the Bose Community. Welcome to the site. 


I'm sorry to hear you are having issues with your headphones when listening to audio on your MacBook pro. 


Does this only occur with that one device, or have you tested both sets of headphones on other devices? E.g, smartphones, tablets, media players? Can you please also confirm what troubleshooting has been performed before writing in? 


I'll look forward to your reply. 


Kind regards,


Jeff G - Community Support

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