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Apr 27, 2020

problem with AE2 Bose SoundLink

Good morning,
the headphones connect to my mobile phone (iPhone 7) but nothing is heard if transmitted by youtube or iTunes or other video or music applications, only the sounds of the phone keys are heard, what does it happen?

Thanks

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Re: problem with AE2 Bose SoundLink

Hey Ashai,

 

That sounds very unusual! Have you tried clearing the pairing list of the headphones by sliding the Power switch up to the Bluetooth symbol until you hear 'Bluetooth device list cleared'?

 

Also, have you tried connecting the headphones to any other devices to check if music streaming is working and being heard?

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Apr 27, 2020

Re: problem with AE2 Bose SoundLink

Hi Sam,

Yes great! I've done what you suggested and it worked.

Thanks a lot for your help!

Have a good day

Ashai