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spdel
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Registered since

Dec 29, 2019

A20 Wire loose - Mono / Stereo

I have had my Bose A20 for probably 10 years.  On my last trip I found that depending on how the cable was falling, I sometimes could only hear from my left ear.   If I wiggle the cord a certain way, then the sound will return to both ears.  Is there any repair that can be done or something else I can do?

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Moderator

Re: A20 Wire loose - Mono / Stereo

Hi spdel,

 

Thank you for posting and welcome to the community. I'm sorry to hear about the issue you are having with the cable on your A20 headset and I would be happy to help with this.

 

Given the nature of your issue, I would recommend getting in touch with your local support team, as they will be able to help you resolve this. You can find the contact information at this link, by selecting your country/region and then the 'Contact Us' option at the bottom of the page.

 

Let us know how you get on.

 

Kind Regards,

 

Keith L - Community Support