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Jun 9, 2020

A20 right ear not working

The right side on the aviation headset isn't working when connected to the aircraft. I have connected it to multiple aircrafts and it doesn't work and my copilot has the exact same headset and it works in the same aircraft mine doesn't work in. It has been tested and apparently the outlet is normal and the volume adjusts as per normal. When connected to Bluetooth, it works fine but not when connected to the aircraft

 

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Mar 12, 2020

Re: A20 right ear not working

Hi Vivee45,

Good troubleshooting by the sound of it? Looks like a call to Bose Support.

Before you do, one last think to check is the position of the little dip switch in the Battery Compartment marked mono/stereo. Move it one way or the other to see if it affects the audio problem?

All the best,

Larry