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Registered since

Feb 25, 2020

A20 turns off immediately

Headset turn Off immediately after I turn them on ( Like if the battery had no charge) .. .Tried with new batteries and it is the same. It shows an orange image and then green for a second and it turns off. 
Auto off  is in Off position 


Re: A20 turns off immediately

Hi @diegog202


Thanks for reaching out. Welcome to the Community. 


I'm sorry to hear you are having issues with your A20 headset. 


Have you tried checking the battery terminals to ensure all connections are free of debris and minor corrosion? If possible, do you also have access to another aircraft to see if the same issue occurs? Finally, do you have another down cable you can test in the same aircraft to see if the same problem persists? 


I'll look forward to your reply.

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