A20 won’t stay on
I have a Bose a20 with Bluetooth that I’ve had for about 3 years. In a recent flight the noise canceling turned off but I thought it was just the batteries. However, I have now tried two sets of batteries and when I turn it on I get the green light for less than a second then it turns off and I hear a pop in the speakers. If I press and hold the green light then I can hear the noise canceling turn on, it then it turns off with a pop after about 5 seconds!
I tried turning off auto-power off and it worked fine (except now I have to remember to turn the power off)
Bose product name
(1.0.7, 4.8.1, 1.7.0, etc.)
(4.1.1, 13.0.2, etc.)
What devices were you using that were affected and what version are they on
(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
Turn power on (twin GA plugs)
notice that it turns off within a second
What environment do you experience the issue in?
(noisy office, quiet kitchen, etc.)
In flight at first
When did you start to experience the issue? Did it work correctly previously?
One week ago. Had worked for 3 years prior
Any troubleshooting steps you took
Turned auto power off OFF