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Sep 11, 2020

Bose A20 unable to hear whatsapp voice note

Hi

Does anyone know whether the first gen bose a20 can listen to whatsapp voice notes? I can make a call through whatsapp but not hear a voice note..

 

Thanks

 

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Re: Bose A20 unable to hear whatsapp voice note

Hi Famba,

 

Thanks for posting and welcome to the Community!

 

The original A20 Bluetooth headsets had support for the HSP and HFP Bluetooth profiles. These are used for communication, like WhatsApp voice calls, but most Bluetooth devices will not use them to play media files, like a WhatsApp voice note or music. This will be why you are unable to play your voice notes through your headset.

 

If media playback is something you would like to be able to do with your headset, the A20 with Bluetooth V2 added support for the A2DP pairing profile which allows for streaming of media files as well as taking calls so they would allow you to do this.

 

I hope this helps!

 

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