Since the first use of this product the slight position adjustment of the microphone will cause a loud deafening pop followed by static rendering it useless until turned off and back on. I have to do this quiet often during flight. Serious attention needs brought to this product issue.
Despite this physically painful problem the overall design is done well.
Thanks for posting and welcome to the community.
I am sorry to hear you are having some issues with your ProFlight 2 headphones. If your headphones produce an unexpected ticking, clicking or popping noise from both sides of the headset, let's try the following:
I look forward to your reply.
No recent changes have been made to aircraft nor headset.
Every aircraft I fly both B757 and B767 have the same issue not aircraft related. Faulty product issue.
Does not occur with ANR off. Faulty product issue.
Have swapped out new batteries multiple times. Faulty product issue.
The issue occurs when adjusting the mic boom. I purchased the product in the USA.
Thank you for taking the time to respond to this message.
Based on the information you have provided, it does sound as though you have a hardware fault. Therefore, I would recommend that you reach out to our team for service. For service in the US, click the LINK HERE.
If there is anything else we can do for you, please reach out to us again!