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Oct 10, 2020

Proflight Series 2 cable cracked

My new Proflight series 2 headset cable is cracked where it comes out of the control module. I've tried to create a repair ticket online but it keeps saying unable to process.  Has anyone else had this problem and if so, how did you get it resolved?

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Re: Proflight Series 2 cable cracked

Hi hawkpic,

 

I'm sorry to hear that's happened, but I'm not aware of any current system issues on our self-service portal. Therefore, I'd recommend contacting our support team directly HERE, to walk through the service option so we can help you get your product repaired and the issue resolved.

 

If you have any trouble getting through please do let us know.

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