thank you for reaching out to us and welcome to the Community!
The batteries in the Frames are not replaceable. If you are experiencing an issue with the battery life and have tried a FIRMWARE update, we would recommend reaching out to our team. You can do this by clicking the LINK HERE, selecting your country, and scrolling down to 'Contact Us'. We will be more than happy to help!
If there is anything else we can do, please reach out to us again!
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