Bose Alto Frame M/L is too big

[pkaushik]

Hi I just got the Bose Frame Alto M/L model and it's too large. How can I return/replace and get S/M size ? I don't really like the style of the Rondo frames. Thanks

[Charlotte_G · Accepted solution]

Hey @pkaushik,

Thank you for joining the Bose Community!

I am sorry that the M/L variant of your Bose Frames Alto is not suitable for you. We're unable to assist with any exchanges or returns via this platform and I would strongly urge you to get in touch with your point-of-purchase. If you purchased them directly through Bose, then please reach out here - Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'