Juliush
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May 23, 2020

Bose Frames

Hi there,  I have the same problem as many people posted.

One day the frames were working just fine, the following day was completely dead. No light, no sound, the app cannot find it even connecting the USB to the computer nothing happens. Does not appear to be charging, tried different usb power sources, also tried different phones to see if it would connect. Would not connect. Never dropped and not used that often.

Any other suggestions please?

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fabio_gold
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Sep 1, 2020

Won't turn on

I bought my boss rondo frames last February and it stopped working last week.

I already tried to update the Frames:

The LED is ok. I connected the frames to the PC, and installed the updater, but nothing happens. The PC seems not to read the usb connector. The page does not redirect to the update page.