Highlighted
Quiet Contributor
  • 0
  • 1
  • 0
Registered since

Mar 19, 2020

Bose frames cant charge

I buy this bose frame alto about 2 weeks ago, and now after two weeks, cant charge...

its really shame...no drop and cant charge. Seems like this problem a lot of people happens with this bose frame. 
how can ? With your powerfull brand in the audio you make the product like this.

 

thanks

1 REPLY 1
Highlighted
Moderator

Re: Bose frames cant charge

Hey Anton,

 

That certainly sounds strange! I do apologize for the issues you've had with charging.

 

Have you tried connecting the product to a different power socket/supply to see if there's any difference?

 

I would also recommend visiting the Bose updater page HERE, to ensure your product is running the latest firmware. I can imagine this may be frustrating but I look forward to hearing back so we can work towards a resolution!

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.