wendyb
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Dec 17, 2020

Bose frames, is there a user manual ?how to connect to Alexa? how do you operrate them>

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

App Version

(4.1.1, 13.0.2, etc.)

What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in?

(noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Tegan_M
Moderator

Re: Bose frames, is there a user manual ?how to connect to Alexa? how do you operrate them>

Hi Wendy,

 

I would love to point you in the right direction!

 

So I can provide you with the most accurate information, what Frames product do you own? Please use this link to help you in identifying your product model. 

 

I look forward to hearing from you!

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