ASHWANIkmr
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Jun 2, 2021

Bose frames only working when its folded up

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Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Marvin_B
Moderator

Re: Bose frames only working when its folded up

Hi ASHWANIkmr.

 

Thank you for your post and welcome to the Community!

 

Sorry to hear about your Bose Frames. There is definitely something wrong with the way it is acting.

 

Please contact the support team in the area/region you are currently in. Use this LINK.

 

Hope that helps.

 

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