Re: Bose frames only working when its folded up
Thank you for reaching out to us and welcome.
I'm sorry to hear of the issues you seem to be experiencing with your Frames, I'll be happy to point you in the right direction.
I would recommend that you get in contact with your support team in Spain for assistance with your Frames. I understand you are having some difficulties getting through to them. I have included the contact details HERE for your convenience.
If there is anything else we can do for you, please reach out to us again!