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Nov 9, 2020

Bose frames pairing problem with Apple watch


I have recently purchased the Bose frames and I have tried to pair them with my Apple Watch (Series 5) when trying to pair them to my watch, it displays a message saying “Make sure Bose frames is turned on, in range and ready to pair.” How do I fix this? I have already tried the clearing the pairing list, etc.


Re: Bose frames pairing problem with Apple watch

Hi Sansith.w, 


Thanks for reaching out! 


That's an unusual issue. Not having the frames myself, I'd be unable to confirm if I have similar issues in pairing, but one would assume pairing the frames would be no different to pairing any other set of Bluetooth headphones to the watch. It'd be interesting to hear if anyone else on the Community has experienced similar issues. 


I have researched this a bit and Apple support pages suggest you may wish to restart the watch if you are experiencing problems in pairing certain devices. Have you tried this? 


I'll look forward to your reply.

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