joannefilm
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Sep 15, 2019

Corrosion?

I bought my Bose glasses on July 24th and have been really enjoying them.  

About a week ago, I saw small, dark brown grains on the glasses where the charger connects.  At first I thought I had spilled some coffee on the glasses and was shocked.  But I tasted the grains and realized they were metallic.  I carefully cleaned off the grains from the charging area on the glasses, and realized they were also on the charger. I cleaned everything completely and in a couple of days they had returned.

Has anyone else had this issue?

1 REPLY 1
Moderator

Re: Corrosion?

Hello Joannefilm, 

 

Thanks for reaching out and welcome to the Bose Community Forums.

 

I am so sorry that you are experiencing this issue, please could you call your local customer support team and discuss this further with them as they can assist you in getting this issue resolved. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there. 

 

Kind Regards, 

Vicky W - Community Support