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Nov 21, 2019

No Call volume, solved

Bose frames- manufacture 09.21.19/ Phone: Samsung A-50

Frames;  Voice transmission ok but zero incoming volume.  Problem effecting phone calls only. Other media function normal.

 

Resolution: Samsung Security update  restored volume

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Re: No Call volume, solved

Hey Tom!

 

I hope you've enjoyed your Bose Frames so far! I'm glad to hear you were able to resolve an error you were having with incoming calls. It's always recommended to also keep your product firmware up-to-date, which you can do by visiting the Bose Updater HERE.

 

I'd be happy to help you with any other queries you have regarding the Frames - just let me know!

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