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Registered since

Jun 11, 2021

Quiet Comfort 35 II Google Assistant


Bose product name Quiet Comfort 35 II


Country USA


Firmware Version 4.8.1


App Version 16


What devices were you using that were affected and what version are they on Google Pixel 5 Android 11

Detailed description of the issue and steps to reproduce: When I push the button to trigger Google Assistant the headphones tell me to go into the Assistant and try again. I do and get the same message. I've removed the pairing on the headphones and my phone and re-paired with no success in being able to use Assistant


What environment do you experience the issue in? Everywhere


When did you start to experience the issue? Did it work correctly previously? Maybe with my Pixel worked when I had my Pixel 2XL


Any troubleshooting steps you took: all steps outlined in support documents from Google and Bose. 




Re: Quiet Comfort 35 II Google Assistant

Hi Erinneill, 


Welcome to the Community! Thank you for contributing for the first time with this post. I'd love to assist you with this issue you are having with your headset. 


Can you please let us know exactly which steps you have performed so far? This will ensure that we don't get you to repeat anything! 


I'd also like to know if you have any issues using any other voice assistants at all? 


We look forward to hearing back from you with further information on this. 

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