McGato
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Oct 14, 2020

Tighter fit for Alto glasses

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Bose product name

Alto frames

Country

US

 

Firmware Version

4.1.6

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)N/A

Detailed description of the issue and steps to reproduce

 I purchased refurbished Alto frames and when I received them , the are loose.  They continue to slip down onto my nose, is there a way to get them tightened?

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.). All

 

When did you start to experience the issue? Did it work correctly previously?  Upon receipt

 

Any troubleshooting steps you took. No

 

 

2 REPLIES 2
Starganderfish
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Dec 15, 2019

Re: Tighter fit for Alto glasses

I experience the same issue with mine. The Alto's are quite a large frame, they're heavier than normal glasses and they lack any kind of nose support or pads on the bridge of the nose.
You could see if you can exchange them for a smaller pair?
I ended up buying some "silicone eyeglass nose pads" off Amazon. They last a couple of weeks to a month before the adhesive starts to fail, then I just replace them. I got 18 pairs for about $12 so I should get at least year of use out of that lot. It's not an ideal solution but it works and the glasses don't slide down my nose anymore.

McGato
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Oct 14, 2020

Re: Tighter fit for Alto glasses

Not exactly what I wanted to hear but I will keep that in mind as an option.