LED light in control pod of companion 5 malfunction
My Companion 5 is connected to my computer and the control pod is red while my computer is off. however yesterday when i turned on my computer i noticed that there is no amber or green light from the control pod and no sound was also coming out. i tried to connect my phone using a jack to check if my computer was the problem but it too was the same and no sound was heard from it. please advise.
Re: LED light in control pod of companion 5 malfunction
Thanks for posting in the Community! Sorry to hear about the troubles, but would be happy to help!
Can you try a full system reset by disconnecting the control pod and power cable from the Acoustimass module? After about 1 minute, reconnect the control pod followed by the power cord. From here, the LED on the control pod should light up. If it doesn't, can we try the system on a different power outlet?