Just bought the Bose Bass Module 500. The audio cord was missing from the box. I bought one and plugged it into power and the computer. There is no sound, the yellow light on the back of the Bose Bass Module 500 is on. I have unplugged the power and plugged it back in and restarted the computer. The computer cannot find the speaker.
Thanks for reaching out, I am sorry that you are having this experience.
Are you trying to just plug in the Bass Module 500 to your computer?
This speaker is not designed to be functioning as a stand alone product. The Bass Module 500 is designed to be connected to one of our compatible soundbars; Soundbar 500, Soundbar 700 or the SoundTouch 300.