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Community Manager

Community Feedback Request - How do you clean your Bose products?

At Bose we are always looking for the best way to help our customers enhance their everyday lives and ways to improve our products. At the moment, we are looking for new possibilities for you to clean your Headphones, Wellness or Wearables products.

 

We would love to hear from you by answering the below questions.

 

  1. What issues (if any) do you run in to when trying to keep your product(s) clean?
  2. Are there any products (cleaners) or tools (brushes……) that you currently use?
  3. If we were to offer a Bose Cleaning Kit, would you be interested in purchasing it? What would you think that it should include?
  4. Anything else that you would like to add?

 

Please reply to this thread below and let us know what you think. We would love to hear from you.

 

Thanks in advance for your feedback, as it is much appreciated!

 

The Bose Team

15 REPLIES 15
grmedhat
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Mar 7, 2019

Re: Community Feedback Request - How do you clean your Bose products?

So far all I've had to do is occationally clean out the ear tips with cotton swabs moistened with a bit of water. While the tips are off I'll also wipe the buds with a damp cloth. 12 years on they still function perfectly.

 

Would I buy a cleaning kit? I have no need for such a kit but others might find it useful.

Community Manager

Re: Community Feedback Request - How do you clean your Bose products?

@grmedhat, thanks for your reply.

 

 

eckerd
Audible Advocate
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Feb 9, 2017

Re: Community Feedback Request - How do you clean your Bose products?

I would like to purchase cleaning kits for all Bose headphones with instructions. 

Community Manager

Re: Community Feedback Request - How do you clean your Bose products?

@eckerd Great to hear. Is there anything special which you would like to see included in the package?

 

Mike

mchopra
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Oct 21, 2015

Re: Community Feedback Request - How do you clean your Bose products?

cleaning kits are good... with swabs and solutions.

but there are so many available in the market.. how would Bose cleaning kit be different?

i am using soundsports for ages..and till now haven't used any kits.. just occasionally clean them with tissue paper. I rarely share my headphones.

 

regards

 

Community Manager

Re: Community Feedback Request - How do you clean your Bose products?

Thanks for the post @mchopra. I am not too sure how they would be different, they would be "Bose" though, and that is what we are trying to find out....how could we be different.

 

Mike

mchopra
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Oct 21, 2015

Re: Community Feedback Request - How do you clean your Bose products?

Hi Mike,

 

One thing for sure Bose should do..is to include a few cleaning swabs along with the product. It really is a good customer delight. It wont cost more, but if the customer gets hooked on to these, it can open an alternate revenue channel.

 

A ready to use swabs, individually packed in a strip of 5 or 10 should be a good differentiator. As a customer, if i have to clean, I need to buy a box of swabs (usually 100 swabs), a spirit / cleaning solution to clean. If i get a wet pre-soaked swab individually packed i wouldnt mind picking it up.

 

Hope this helps.

 

Regards

 

Community Manager

Re: Community Feedback Request - How do you clean your Bose products?

Thanks for teh suggestion @mchopra.

 

Mike

rhmimac
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Jan 18, 2019

Re: Community Feedback Request - How do you clean your Bose products?

I remove the tips of my soundsport free earbuds and remove the debris out of them by rubbing.

I then clean the earbuds with a sof5 brush and a few little blows with my mouth.

That’s it.

My Quietcomfort35 headphones pads were cleaned with a humid cloth once in a while. Especially in summertime they get rather hot and sweaty.