@Andy_BThe live call in support center in the US is closed. I have no idea if any of the other country call centers are closed or not so:
1. Why can't Bose post here which centers are opened and which are closed and
2. The moderators in this and the around/on-ear forum are still suggesting people call in to get support and there are some things like trying to get repairs and exchanges which could be difficult if not impossible through email/online.