Feb 22, 2021
Bose QuietComfort 35 II Gaming Headset
Working in a call center environment that requires wired headset to the computer. I had a 6’ extension cable to extend the headset to the computer. I found that customers could not hear what I was saying very well. Connecting the headset directly works perfectly. Is there a different model of the mic that has a 6’ cable or is there a recommended extension cable I should look to get.
Thanks for posting and welcome to the Community!
We don't make any other models of the mic attachment, so you would not be able to get one with a longer cable. I will however pass this feedback along to the development team, that longer cables, or an adapter are some things that you would be interested in for future versions of the mic attachment.
You may be able to find a 3rd party cable to extend the input cable for the microphone, but we would not be able to guarantee how well this would work. If you are looking for a 3rd party extender you will need to make sure it is a female to male 3.5mm TRRS (4 Pole) jack cable so you can use the microphone. Many extenders will be TRS (3 Pole) which won't let you use the mic.
If any members of the community have been using the gaming headset with a cable extender, let us know what cables you have been using!