Thanks for posting and welcome.
I would love to help. Can I please ask whats happening when you say 'it does not work'? How are you pairing it to the Xbox? Do the headphones respond in any way? The more information I have the better I can assist. 😊
Thanks for updating us on this Mbear17.
We would love to assist you further with this. So that we have all of the relevant information can you please confirm the following:
We look forward to hearing back from you with the answers to the questions above.