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Mar 14, 2019

AE2 Soundlink headohones. Audio Glitching and Popping, Makes audio unintelligible

Hello! I have a pair of Bose SoundLink AE Wiresless headphone and today they started to glitch like crazy. Whenever I try to play audio they will glitch and pop and will play maybe a second of the sound and and will continously glitch. I've never had this issue before and it just happened suddenly. I was listening to music on my laptop and it just started doing this. I thought it was a minor thing so I turned off an on again the bluetooth and headphones. When this didn't work I reset the headphones and repaired it but if anything it made the issue worse. Any help would be appreciated, I loved my headphones a lot before this and I hope this is something fixable. 

Thanks. 

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Moderator

Re: AE2 Soundlink headohones. Audio Glitching and Popping, Makes audio unintelligible

Hi Music_distraction, 

 

Thanks for reaching out and welcome to the community! 

 

I'm sorry to hear of the issues you are experiencing with your headphones, I'll do all I can to assist you.

 

I would recommend to clear the pairing list. Once completed remove the device from your laptop and reconnect like a new pairing. 

 

If this is unsuccessful, try updating the software. You can do that by clicking HERE.

 

I hope this proves helpful! Have a great day!

 

Jessie_O - Community Support 

 

 

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