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May 30, 2019

Allergic to Silicone Airbuds

I seem to be allergic to the silicone airbuds that are part of my SoundSport Bluetooth Airbuds.

 

I had a previous pair of Bluetooth airbuds, not Bose, that were rubber and for over a year I was fine with them.  I lost one and they didn't have location services 😞  

 

I had to see a doctor and get medication to clear up an infection in my outer ear.  Once that infection cleared up and I felt that I could try them again, I tried alcoholing the buds gently, my ear gently and within 3 runs I had another infection.  I'm so tired of being sick from my buds.  

 

Bose - do you make a rubber replacement tip so that I can use them again?  I never knew I was allergic to silicone.....

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Re: Allergic to Silicone Airbuds

Hi Susan.Bonneau, 

 

Thanks for your post and welcome to the community. I am very sorry to hear that you have had this experience with your SoundSport Free Headphones. 

 

Unfortunately, we don't produce a Rubber Replacement Tip. I can send a suggestion to our development team to possibly look at this being something we could add in the future. 

 

Kind Regards, 

Hector B - Community Support 

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Re: Allergic to Silicone Airbuds

Thank you - it doesn’t solve my problem but it does answer it.