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Mar 4, 2019

BOSE SOUNDSPORT FREE CASE CHARGING ISSUES

Hello,

 

The case doesn't charge my earphones unless the case is plugged in.

What can I do?

 

I bought the earphone last august, and its very annoying, because when I put the earphones in the case they don't charge not do they unpair to my phone.

 

Please help!

 

Thank you!

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Feb 26, 2019

Re: BOSE SOUNDSPORT FREE CASE CHARGING ISSUES

Hi TOMA94, 

 

Thank you for your post and welcome to the community.

 

I'm sorry to hear that you are having this issue with the SoundSport Free Headphone case. Please select the following link - SoundSport Free Charging, This will provide further information on charging your headphones. If this does not help resolve the issue, I would suggest contacting your local Customer Support Team for further assistance. 

 

If you select the following link - Contact Us, select you region and scroll to the bottom of the page and select contact us. This will provide you with their contact number.

 

I hope this helps resolve your issue, and if you have any further questions please do not hesitate to contact us.

 

Many thanks

 

Leon_C - Community Support