BOSE SoundSport Free - Cannot detect for Firmware Update
I have a SoundSport Free wireless headset. I am attempting to perform a firmware update because I have never updated the firmware and I am having issues with my iPhone 7+. It will often say Bluetooth is connected but when I get a call, it will not stay switched to the headset. In addition, there is no sound if it is connected. If I tell the phone to forget the device and then set it up again, it will usually work with the phone for calls but if I use it for music then get a call, it stops working again. Music seems to always work when connected but calls do not, randomly. My issue now is I cannot get the computer to recognize the headset when plugged in and of course if that does not fix it, I am still left with the phone call issues. See image for error.