steve660
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Dec 27, 2017

Bluetooth Peripheral Device - No Driver Found

I am trying to connect a QC headset to a Lenovo Thinkpad and I keep getting this error

 

2017-12-27_14-20-06.jpg

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Shiloh_C
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Aug 25, 2017

Re: Bluetooth Peripheral Device - No Driver Found

Hey Steve!

 

Thanks so much for reaching out and for providing that picture, that's helpful.  It looks like your ThinkPad needs some Bluetooth drivers to be installed.  You can find that just by going to Lenovo's website and you can download them there.

 

I hope this helps!

 

Have a lovely day,

Shiloh_C 

steve660
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Dec 27, 2017

Re: Bluetooth Peripheral Device - No Driver Found

Can you be more specific about the required drivers? I have downloaded a number of packages and none seem to be doing the trick.

 

I have an x260 machine, windows 7 64 bit OS

Shiloh_C
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Aug 25, 2017

Re: Bluetooth Peripheral Device - No Driver Found

Hi Steve!

 

I don't have that exact information so what I can do is include a link here to Lenovo's support page where you can reach out to them to see in greater detail what you'll need, they should be able to help you from there.  

 

I hope that you have a wonderful weekend!

 

Take care,

Shiloh

Bastian81
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Mar 15, 2018

Re: Bluetooth Peripheral Device - No Driver Found

I have the exact same issue. I have download all the bluetooth and other drivers from the Lenovo site but without sucess. I have Thinkpad T460 with Windows 7 64.

Shiloh_C
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Aug 25, 2017

Re: Bluetooth Peripheral Device - No Driver Found

Hi there Bastian81!

 

Thank you for joining in here.  I'd suggest that you reach out to Lenovo's support team as well, you can use the link that I provided above.   Please let me know if you need anything else!

 

Take care and enjoy the rest of your week,

Shiloh 

jmatttlandrum
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Apr 16, 2018

Re: Bluetooth Peripheral Device - No Driver Found

I saw in another thread that the QC 35I II was not suported in Windows 7 and earlier. Is that correct or not?

 

Thanks,

--Matt

Mohsin_S
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Dec 15, 2016

Re: Bluetooth Peripheral Device - No Driver Found

Hello Matt, 

 

Thank you for the question. Windows Vista is the earliest version it should work fine with.

 

Thanks again,

 

Mohsin

jmatttlandrum
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Apr 16, 2018

Re: Bluetooth Peripheral Device - No Driver Found

For the record, installing the latest BT drivers and rebooting fixed my issue.