Bluetooth Peripheral Device - No Driver Found

[steve660]

I am trying to connect a QC headset to a Lenovo Thinkpad and I keep getting this error

[Shiloh_C]

Hey Steve!

Thanks so much for reaching out and for providing that picture, that's helpful.  It looks like your ThinkPad needs some Bluetooth drivers to be installed.  You can find that just by going to Lenovo's website and you can download them there.

I hope this helps!

Have a lovely day,

Shiloh_C 

[steve660]

Can you be more specific about the required drivers? I have downloaded a number of packages and none seem to be doing the trick.

I have an x260 machine, windows 7 64 bit OS

[Shiloh_C]

Hi Steve!

I don't have that exact information so what I can do is include a link here to Lenovo's support page where you can reach out to them to see in greater detail what you'll need, they should be able to help you from there.  

I hope that you have a wonderful weekend!

Take care,

Shiloh

[Bastian81]

I have the exact same issue. I have download all the bluetooth and other drivers from the Lenovo site but without sucess. I have Thinkpad T460 with Windows 7 64.

[Shiloh_C]

Hi there Bastian81!

Thank you for joining in here.  I'd suggest that you reach out to Lenovo's support team as well, you can use the link that I provided above.   Please let me know if you need anything else!

Take care and enjoy the rest of your week,

Shiloh 

[jmatttlandrum]

I saw in another thread that the QC 35I II was not suported in Windows 7 and earlier. Is that correct or not?

Thanks,

--Matt

[Mohsin_S]

Hello Matt, 

Thank you for the question. Windows Vista is the earliest version it should work fine with.

Thanks again,

Mohsin

[jmatttlandrum]

For the record, installing the latest BT drivers and rebooting fixed my issue.