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Vilius Ra
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Registered since

Mar 9, 2020

Bose 700 keeps fading out and stopping all audio between devices

Hi there,

 

I've just started using these and there appears to be a very frustrating problem:

 

1st issue: When I am using it connected to my laptop, the audio appears to fade out (think disabling all noise cancellation and reducing volume) type of feeling, quite regularly. It appeared to coincide with me switching working views and apps, but I wasn't able to isolate it to any particular app or switching desktop views. 

 

2nd issue: This also happened when I was connected to my iPhone 11 and Mac at the same time. But a separate issue is that if I'm using it on my mac and then unlock my iPhone, it immediately seems to stop playing all audio on the mac and just 'switch' to the iPhone, despite no audio playing on the iphone. 

Would appreciate any feedback. Thanks.