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Black_Diamond
Audible Advocate
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Jul 15, 2019

Bose 700 noise cancelling headphones

Hi,

I bought yesterday the new Bose 700 headphones and went through the (easy and quick) pairing process to an iPhone 8. However, once I disconnected the headphones and tried reconnect, the app could not find the device.

What was weird is that the iPhone show the headphones as connected (from the Bluetooth setting) and I could actually hear the sound but the Bose Music app did not recognize this. thus I could not use the app to modify the headphone set up. Also in the Bluetoth setting I could see 2 devices connected:  "Bose_700_Headphones" and "LE_Bose_700_Headphones". Why??

 

Any similar experience? Any hint on how to fix this?

 

Thanks,


BD